Is there a contract?
No. Every plan is rolling month-to-month. Cancel any time with 14 days' notice. You keep every piece of content we've made for you.
What if I only need one service?
We don't split plans by service. The stack works because every channel reinforces the others — social drives Google, Google drives bookings, email brings regulars back. Doing only one in isolation is usually a false economy.
How quickly do you start?
Same day. We take your brand assets, menu and social logins in one WhatsApp thread. First post is usually live within 48 hours.
How does the AI actually work?
Nexura is built for hospitality. It learns your menu, tone of voice, regulars, events and suppliers, then drafts content, replies, emails and posts across every channel. A human team supervises, approves edge cases, and handles what AI shouldn't — like your quarterly photography shoot.
Do I approve things before they go live?
Yes — on your terms. Some venues approve every post. Others let us publish the routine stuff (review replies, Google updates, daily posts) and only flag campaigns or sensitive things. You set the rules.
Can I try it before committing?
Yes. Every new venue gets a two-week free pilot — we run the full service, produce the work, and let you decide at the end of it. No card required to start.
What's not included?
Paid ad spend (Meta / Google Ads) is passed through at cost if you want it. We don't mark up media budget. Photography beyond what's in your plan is available at a fixed day rate.
Do you only work in the UK?
Right now, yes — the product is tuned for UK hospitality (licensing, trends, local neighbourhoods). We're expanding to new areas through 2026.
